FAQ
These answers cover the digital checklist product, delivery, account access, refunds, and the limits of this site. They are written to be read before you buy, not after a problem starts.
The free pages on this site explain the published camera ranges and the questions to ask. This page answers the product questions that come up most often. If your question is not here, write to the support address at the bottom of the page.
How to use these answers
Each answer is short and direct. Open the pricing page when you need plan details, the refund page when you need the full refund rule, and the contact page when you need to reach support. The answers here do not replace those pages; they point to the page that carries the full wording.
If an answer mentions a number, the number comes from the server price table or from a source page with a read date. Open the linked source if you need to check the original sentence.
Where the numbers come from
The two camera ranges on the home page come from HomeGuide at $290 to $640 and Yelp at $150 to $500, both read 2026-11-13. The product prices come from the server price table. The delivery window and the refund window are product rules stated on this site.
We do not average the two camera ranges, and we do not invent a number that the source section does not contain. If a linked page changes, the source wins and this site is corrected.
What we never do
We do not inspect, clean, repair, or unclog a line. We do not schedule or dispatch a contractor. We do not collect phone numbers, sell email addresses, or pass checklist answers to lead brokers. We do not file government forms or collect government fees.
We also do not send reminder emails for any plan. This is a checklist product, not a reminder service. If a page or an offer ever conflicts with these limits, the limits win and the page is fixed.
Questions about the camera visit
The camera visit is not part of the checklist, so these answers describe what to ask rather than what we provide. Ask how many feet the quoted price includes, what each additional foot costs, and where the camera stopped. Ask whether a clean-out must be opened, whether a blocked line must be cleared first, and whether that clearing is billed separately.
Ask whether the recording is included as a file, whether the file has a distance reading, and how long the company keeps the original. Ask whether the technician will pause at each defect and whether a written summary is available. A company that answers these questions in writing before the visit is easier to compare with the next company, and the checklist exists to keep those answers in one place.
Questions about delivery and access
The delivery email usually arrives within 5 minutes of payment confirmation. If it does not, the account download is the fallback: sign in at the account page with the same email, request the 6-digit code, and open the paid order. The account download does not depend on your inbox accepting a message.
The sign-in code expires after 5 minutes and has a cooldown before a new code can be requested. Use the address you paid with, because the code is tied to the account email. If the address on the order is wrong, support can correct it after verifying the payment. Do not share a code with anyone, and do not send it back in an email.
Questions about refunds and cancellation
A full refund is available within 7 days of payment if no PDF has been downloaded and the first checklist email has not been sent. Once the file is downloaded or the email is sent, the sale is final. The refund is returned to the original payment method, and the bank controls when it posts.
The annual library can be cancelled in the account before the next renewal. Cancelling stops the next charge; it does not refund a charge that has already been delivered unless the refund rule applies. The lifetime library does not renew. If the site stops operating, the last checklist you were entitled to is emailed to you, as described on the pricing page.
Deciding whether the checklist is worth it
The checklist is worth buying when you are about to compare two or more camera quotes and you want to ask each company the same questions. It is also useful when you have never hired a camera company and do not know what the recording should include. The price is small next to the cost of a second visit or a repair you did not compare.
It is not worth buying if you already know exactly what to ask, if the property is new construction with a warranty, or if you want the site to perform the visit. In those cases the free pages on this site still give you the published ranges and the questions, and you can skip the paid file without losing the reference.
What to do after the camera visit
Ask for the recording in a format you can keep, and save it somewhere you will find it again. Match each finding in the written summary to the footage reading on the recording. If a repair is recommended, ask for the bid in writing with parts, labor, and the footage location of the defect.
Compare the bid with the questions you asked before the visit. If a company quoted a scope of work and then changed it, ask for the change in writing. The checklist does not negotiate for you, but it gives you a record of what you asked and what you were told, which is the part that is easy to lose in a phone call.
What is Sewer Camera Cost?
Sewer Camera Cost emails a digital PDF checklist for the question covered on sewercameracost.com. We are not a plumber; a home inspector; a real-estate broker.
How do I use it?
Read the free source-linked guide on this site. Choose a plan and enter your checklist fields on the pricing page, then complete card checkout in the secure modal. Your PDF arrives by email within 5 minutes, and you can also sign in at /account with a 6-digit email code to re-download it.
How much does it cost?
A single-property PDF checklist is $15 once (selected by default). For landlords, property managers, or buyers comparing multiple properties on sewercameracost.com, we also offer a 12-month checklist library at $149/year and a lifetime library at $499 once. Contractor bills and permit fees are never included.
Is there a yearly or lifetime plan?
The default $15 single checklist and the $499 lifetime library are one-time charges with no recurring billing and no reminder emails. Only the optional $149 12-month library renews annually, and you can cancel renewal any time in your account.
How fast does the email arrive?
Within 5 minutes after payment confirmation, sent from support@sewercameracost.com. You can also sign in at /account with your email code to download your PDF anytime.
What if the email did not arrive?
Check your spam folder first, or sign in at /account using the same email address to download your PDF directly. You can also write support@sewercameracost.com from the email you paid with and we will resend your file.
Who should not buy this?
Anyone who wants us to file forms, visit a property, perform an inspection, or introduce a local contractor. You must be 18 or older, and the PDF is licensed for your own use only.
Do you collect phone numbers?
No. There is no phone field, no callback request, and no lead form. We do not sell, rent, or share your email or checklist answers with contractors or lead brokers.
Can I share the PDF with my contractor?
You may show the questions to the company you hire, but the file is licensed for your own personal or internal business use. You may not resell, republish, or redistribute it as a product.
How do I cancel the annual library?
Open your account and use the renewal management button on the library order. Cancelling stops the next renewal; it does not refund a charge that has already been delivered unless the refund policy allows it.
How do I get a receipt?
The payment email is the receipt and shows the order number, plan, and amount. If you need a copy, sign in to your account or write support@sewercameracost.com from the address you paid with.
Is the checklist legal or trade advice?
No. It is a question list and a source-linked reference, not legal, engineering, or trade advice. A camera visit is not a repair quote, and buying the checklist does not make a property compliant with any rule.
Related pages
Last updated: 2026-11-13